It's okay but they're not a real Verizon store.
Got talked into an LG5 with a tablet
... Wasnt told up front that I had to have a phone line for the tablet, found out when I got my bill. Signed my PaPerwork, who reads it all? Ended up paying $124 out of pocket costs, then got a bill for almost $400 with all the "one-time" fees. Needless to say I will be paying both off and leaving Verizon. I have been with Verizon for 13 yrs and this experience has sealed their fate. I shouldn't be paying $270 for 3 lines to start with! Total bs!
They try really hard to sell you stuff you don’t want and talk down at you when you refuse. when i refused the insurance the lady paused and looked at me and then proceeded to tell me (like I was stupid and like I’ve never had a smart phone before) how much it would cost to replace the screen and other parts if accidentally damaged. Then when I refused to buy a case and screen protector from her she did it again until I finally told her I didn’t want anything from her and that I was getting my insurance, screen protector, and case from the companies I always get them from and trust. Still just felt like a lesser customer because i don’t buy all the stuff she wanted me too. Doing any other business I need to do with Verizon online.
Horrible store. No one knows what they are doing. I preordered the S8 Plus. The day it arrived, which was a friday, i go in to pick it up. They pull the phone out, i am literally looking at it. They tell me they cant set it up, because the manager wasnt there and now i have to wait til monday! What a joke. Do not waste your time and money at this place
Fix problems I had with my phone
Ensignal Verizon Wireless Premium Retailer is a US Electronics Store based in Ely, Nevada. Ensignal Verizon Wireless Premium Retailer is located at 705 Aultman St #2, Ely, NV 89301, USA.
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